Terms of service

Terms & Conditions – Lustraward

Welcome to Lustraward (www.lustraward.com.au). By accessing and using our website, you agree to the following terms and conditions.

1. General

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

All products listed on Lustraward are subject to availability. As we operate a dropshipping model, some items may be sourced from third-party suppliers.
We make every effort to display product details accurately; however, slight variations in color, design, or fabric may occur.

3. Orders & Acceptance

Once you place an order, you will receive a confirmation email.
We reserve the right to cancel or refuse any order due to:

Product unavailability
Pricing errors
Suspected fraudulent activity

4. Pricing & Payments

All prices are listed in AUD ($) unless otherwise stated.
Payments must be completed at checkout using our secure payment methods.

5. Shipping & Delivery

Shipping times are estimates and may vary as products are shipped from local and international suppliers.
Please refer to our Shipping Policy for full details.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.
Please review this policy before making a purchase.

7. Intellectual Property

Some product images and content on this website are provided by third-party suppliers and are used for illustrative purposes.
All trademarks, images, and content remain the property of their respective owners.
If you believe any content infringes your rights, please contact us at info@lustraward.com.au for prompt removal.

8. Limitation of Liability

Lustraward is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

9. External Suppliers (Dropshipping)

We work with third-party suppliers to fulfill orders. While we aim to ensure product quality and timely delivery, Lustraward is not responsible for delays or issues caused by suppliers or shipping carriers.